Remote Triage Nurse & Care Coordinator

CMPI Coastal Medical Physicians, Inc., d/b/a Brown Health Medical Group Primary Care; Middletown (RI); Remote; USD 74,000 - 149,000; Full time

Job summary

Brown University Health seeks a Registered Nurse to perform telephonic triage and review clinical information, acting as a liaison between patients, care teams, and their primary care providers. The role emphasizes compassionate, compliant care and adherence to the organization's values.

Remote role with potential on-site meetings; requires Rhode Island RN license, 3-5 years nursing experience, and proficiency with EMR systems and Microsoft Office.

Qualifications

• RN license in Rhode Island in good standing.
• 3-5 years nursing experience.
• Ability to use EMR platforms and MS Office applications such as Outlook, Excel, and Word.

Responsibilities

• Reviews and triages telephone encounters, calls, and messages from patients.
• De-escalates or escalates to appropriate care team or clinician.
• Prioritizes urgent medical triage to patients.
• Provides timely assessment for smart scheduling into clinician schedules.
• Communicates with care teams and providers to support home care goals.
• Ensures patient privacy in accordance with HIPAA and organizational policies.

Skills

Clinical judgment

Communication

HIPAA compliance

Education

Rhode Island RN license

Tools

EMR systems

Microsoft Office

Job description

Brown University Health seeks a Registered Nurse to perform telephonic triage and review clinical information, acting as a liaison between patients, care teams, and their primary care providers. The role emphasizes compassionate, compliant care and adherence to the organization's values.

Remote role with potential on-site meetings; requires Rhode Island RN license, 3-5 years nursing experience, and proficiency with EMR systems and Microsoft Office.