Practice Nurse

CMPI Coastal Medical Physicians, Inc., d/b/a Brown Health Medical Group Primary Care; Middletown (RI); Remote; USD 74,000 - 149,000; Full time

Job summary

Brown University Health seeks a Registered Nurse to perform telephonic triage and review clinical information, acting as a liaison between patients, care teams, and their primary care providers. The role emphasizes compassionate, compliant care and adherence to the organization's values.

Remote role with potential on-site meetings; requires Rhode Island RN license, 3-5 years nursing experience, and proficiency with EMR systems and Microsoft Office.

Qualifications

• RN license in Rhode Island in good standing.
• 3-5 years nursing experience.
• Ability to use EMR platforms and MS Office applications such as Outlook, Excel, and Word.

Responsibilities

• Reviews and triages telephone encounters, calls, and messages from patients.
• De-escalates or escalates to appropriate care team or clinician.
• Prioritizes urgent medical triage to patients.
• Provides timely assessment for smart scheduling into clinician schedules.
• Communicates with care teams and providers to support home care goals.
• Ensures patient privacy in accordance with HIPAA and organizational policies.

Skills

Clinical judgment

Communication

HIPAA compliance

Education

Rhode Island RN license

Tools

EMR systems

Microsoft Office

Job description

SUMMARY

Provides telephonic triage and document review services that require clinical judgment and interpretation and acts as a liaison between the patient, care team(s), and their primary care provider. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate

RESPONSIBILITIES

Reviews and triages telephone encounters, calls, and messages from patients and de-escalates or escalates to the appropriate care team or clinicianPrioritizes urgent medical triage to patientsProvides timely assessment for smart scheduling into clinician scheduleReviews lab results, imaging results, consultation notes, and clinical summaries and identifies those that need to be directed to the respective clinicians for reviewEffectively communicates with appropriate disciplines involved in the care of patients, and provides information and recommendations to providersDevelops professional working relationships with health care providers and facilities, generating an open flow of information and support of home care goalsPromotes effective working relationships with nursing personnel, the management team and health care providersDetermines individual patient needs for services, referrals and training and provides patient education as necessary on plan of careAttends required meetings and huddlesSeeks guidance and resources, when necessary, in care and treatment of patientsProvides guidance and direction to colleagues and acts as a resource/mentor for nonclinical staffCoordinates team based care in the absence of the Program ManagerComplies with federal and local confidentiality laws, including HIPAA, ensuring patient privacyAdheres to Brown Health Medical Group Primary Care guidelines and policies for protecting patients’ demographic, clinical and financial informationPerforms other job-related duties as assigned

MINIMUM QUALIFICATIONS

Licensure as Registered Nurse in the State of Rhode Island by the Rhode Island Board of Nursing or licensure as a Registered Nurse in accordance with the Nurse Licensure Compact agreement of the National Council of State Boards of Nursing.Education and ExperienceGraduate of an accredited school of nursingCurrent Rhode Island RN license in good standing3-5 years of appropriate nursing experienceKnowledge, Skills, and AbilityCapacity to collaborate with colleagues and teammates as necessary to ensure quality workAbility to work both on a team and independently,with the capability to self-directAbility to use technology with proficiency in electronic medical record (EMR) platforms and Microsoft Office applications such as: Outlook, Excel, and Word116457852 class=has-tooltipAbility to function well in a high-paced and at times stressful environmentCapacity to multi-task, think critically and problem solveClear assessment, creativity, judgment, and decision-making skills116457335 class=has-tooltipAbility to take initiative, organize, prioritize, andfollow through with work assignments assuring fulfillment of plans and goalsExcellent communication skills – both verbal and writtenAbility to maintain quality, safety, and/or infection control standardsAbility to perform standard clinical procedures according to established protocolsAbility to maintain professionalism and provide superior customer service to all

PHYSICAL REQUIREMENTS

This role works primarily in a remote capacity and has daily communications through virtual meetings, some time in the office may be required for meetings, trainings, etc.116457694 class=has-tooltipProlonged periods of sitting at a desk or standing while using a computerWork and move among all departments of Brown Health Medical Group Primary Care groupExcellent hand/eye coordinationLift up to 15 poundsManual dexterity to operate a personal computer or laptop as well as standard office machines and equipment as it pertainsto one’s positionState-wide travel and operation of motor vehicle may be required for offsite meetings and trainingsMust have a valid driver’s license and clear driving recordUse of personal vehicle and proof of auto insurance is necessaryVisual Acuity, Hearing, and SpeakingCapability to transfer information from original source to paper, computer, telephone and in person

Pay Range

$74,256.00-$148,512.00

EEO Statement

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location

Middletown-850 Aquidneck Ave - 850 Aquidneck Ave Middletown, Rhode Island 02842

Work Details

Work Type: 8a-4p Work Shift: Day Daily Hours: 8 hours Driving Required: No

About Us

As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island.

Diversity Statement

Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself.