Remote RN Triage Nurse – Clinical Care Advisor

HarmonyCares; Troy (MI); Remote; USD 4,596,000 - 5,618,000; Full time

Benefits offered by this job

Health, dental, vision, disability & 


Life Insurance

401K with company match

Tuition and certification support

Paid time off and holidays

Great Place to Work certification

Job summary

HarmonyCares in Troy, MI is seeking a Clinical Triage Nurse (RN) to assess patient symptoms, provide medical guidance, and coordinate care with the care team from a remote setting. The role emphasizes triage of inbound sick calls and reviewing test results to support providers in decision-making.

Ideal candidates are RNs with strong communication, multitasking abilities, and EMR experience (Aprima). The position offers comprehensive benefits and the potential for a national remote-work model.

Qualifications

• Graduate of approved nursing program; RN license in good standing.
• Ability to react decisively in urgent situations; strong clinical terminology knowledge.
• Proven experience with multi-tasking and effective communication; proficient with EMR systems.

Responsibilities

• Prioritizes and responds promptly to inbound calls and voicemails.
• Assesses patient symptoms and collects medical history over the phone.
• Uses evidence-based guidelines to determine triage priority and appropriate care.
• Guides care coordination with the patient care team and providers.
• Educates patients and families on health maintenance and follow-up steps.

Skills

Strong communication

Multi-tasking

Remote work

Attention to detail

EMR proficiency

Education

Registered Nurse (RN) license

Tools

Aprima (EHR)

Job description

HarmonyCares in Troy, MI is seeking a Clinical Triage Nurse (RN) to assess patient symptoms, provide medical guidance, and coordinate care with the care team from a remote setting. The role emphasizes triage of inbound sick calls and reviewing test results to support providers in decision-making.

Ideal candidates are RNs with strong communication, multitasking abilities, and EMR experience (Aprima). The position offers comprehensive benefits and the potential for a national remote-work model.