Remote Travel Support Specialist - Flexible Scheduling

Amazon; Pasadena (CA); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Work from home

Job summary

Amazon is hiring a Customer Service Representative who will assist customers with travel reservations. This flexible, remote position allows you to set your own schedule while providing excellent service via phone.

The ideal candidate has prior customer service experience and strong geographical knowledge. You'll handle customer inquiries related to travel issues and experience the freedom of working from home.

Join us at Amazon and become a key contact for our customers, helping them with their travel needs from your own space!

Qualifications

• Prior customer service experience required.
• Experience in the travel industry preferred.
• Strong geographical knowledge is a must.

Responsibilities

• Answer incoming calls from customers.
• Help customers change travel plans and process refunds.
• Document information and outcomes from calls.

Skills

Excellent customer service skills

Strong attention to detail

Strong problem-solving skills

Strong typing skills

Geographical knowledge

Job description

Amazon is hiring a Customer Service Representative who will assist customers with travel reservations. This flexible, remote position allows you to set your own schedule while providing excellent service via phone.

The ideal candidate has prior customer service experience and strong geographical knowledge. You'll handle customer inquiries related to travel issues and experience the freedom of working from home.

Join us at Amazon and become a key contact for our customers, helping them with their travel needs from your own space!