Remote Travel Support Specialist | Flexible Hours & Perks

Hellosunshinetravels; Raleigh (NC); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Access to travel discounts

Flexible work-from-home schedule

Growth opportunities

Performance bonuses

Job summary

A growing travel agency seeks an enthusiastic Customer Service Representative to deliver outstanding service to clients both before, during, and after their travels. This remote role offers a flexible schedule, allowing you to assist clients with bookings and inquiries while maintaining documentation and collaborating with travel vendors. Ideal candidates will have strong communication skills and some experience in customer service or hospitality, preferably in the travel industry. Benefits include travel discounts and opportunities for growth.

Qualifications

• Customer service or hospitality experience preferred, especially in the travel industry.
• Ability to manage multiple clients remotely.

Responsibilities

• Communicate with clients to assist with travel inquiries and bookings.
• Provide travel quotes and recommendations.
• Handle changes, cancellations, and special requests.
• Maintain accurate client profiles.
• Collaborate with travel vendors to resolve issues.
• Follow up with clients to ensure satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Self-motivated and organized

Attention to detail

Tools

Online booking platforms

Job description

A growing travel agency seeks an enthusiastic Customer Service Representative to deliver outstanding service to clients both before, during, and after their travels. This remote role offers a flexible schedule, allowing you to assist clients with bookings and inquiries while maintaining documentation and collaborating with travel vendors. Ideal candidates will have strong communication skills and some experience in customer service or hospitality, preferably in the travel industry. Benefits include travel discounts and opportunities for growth.