Remote Travel Support Specialist

Hallford Travels; Vineland (NJ); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Access to travel industry training

Ongoing support from an experienced travel team

Travel industry perks and discounts

Job summary

Hallford Travels is seeking a Customer Service Representative – Travel to support clients with travel-related inquiries and assist in travel arrangements. This remote position requires strong customer service skills and the ability to work independently. Responsibilities include answering client questions, maintaining accurate records, and staying updated on travel promotions. Candidates with previous customer service experience are preferred but not required. The role offers flexible scheduling and access to travel industry training and perks.

Qualifications

• Candidates should demonstrate strong customer service and communication skills.
• Ability to work independently in a remote environment is essential.
• Familiarity with basic computer tools and online platforms is expected.

Responsibilities

• Answer client questions and provide travel-related information.
• Communicate with suppliers to confirm reservations and travel details.
• Maintain records of client interactions and travel bookings.
• Stay updated on travel promotions and destination information.
• Assist clients before and after their travel.

Skills

Strong customer service and communication abilities

Ability to work independently in a remote setting

Comfort using email and online platforms

Strong organization and attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is seeking a Customer Service Representative – Travel to support clients with travel-related inquiries and assist in travel arrangements. This remote position requires strong customer service skills and the ability to work independently. Responsibilities include answering client questions, maintaining accurate records, and staying updated on travel promotions. Candidates with previous customer service experience are preferred but not required. The role offers flexible scheduling and access to travel industry training and perks.