Remote Travel Support Specialist

xperiencexscapetravels; Cincinnati (OH); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Full training provided

Travel discounts

Supportive team

Growth opportunities

No sales quotas

Job summary

Xperience Xscape Travels is seeking motivated individuals to join our team as Travel Account Representative. In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance.

You do not need prior travel industry experience — we provide complete training to help you succeed. This 100% remote position offers flexible scheduling and full training.

Qualifications

• No experience required — beginners welcome.
• Full training provided.
• Strong verbal + written communication.
• Comfortable using email and basic computer tools.
• Organized, reliable, and detail-oriented.
• Positive attitude and willingness to learn.
• Passion for travel or helping others.

Responsibilities

• Assist clients with travel questions through email, chat, or phone.
• Provide basic travel information such as destinations, accommodations, and requirements.
• Support booking modifications, cancellations, or updates.
• Gather traveler preferences to help plan vacations.
• Send confirmations, itineraries, and follow-up messages.
• Take notes and maintain accurate records.
• Provide friendly, professional customer service.
• Learn and use travel tools provided during training.

Skills

Communication

Organization

Customer Service

Travel Enthusiasm

Job description

Xperience Xscape Travels is seeking motivated individuals to join our team as Travel Account Representative. In this role, you will assist clients with vacation planning, booking support, destination information, and general travel assistance.

You do not need prior travel industry experience — we provide complete training to help you succeed. This 100% remote position offers flexible scheduling and full training.