Remote Travel Support Specialist - Entry Level

Socket.dev; Kentucky; Hybrid; USD 35,000 - 50,000; Full time

Benefits offered by this job

Structured onboarding and training

Travel booking tools access

Flexible remote work environment

Collaborative team culture

Job summary

Socket.dev is seeking motivated individuals for a fully remote Travel Customer Support role. You will assist clients with vacation research, reservations coordination, and general travel inquiries, with comprehensive training provided.

No prior travel industry experience is required; we will guide you to confidently support clients and maintain organized records while delivering high-quality service in a remote environment.

Qualifications

• Clear written and verbal communication skills.
• Comfort navigating online booking systems and tools.
• Strong attention to detail and organizational abilities.
• Ability to work independently in a fully remote setting.
• Customer service experience is helpful but not required.

Responsibilities

• Respond to client inquiries about vacation options and travel details.
• Assist with booking support for flights, hotels, cruises, and vacation packages.
• Provide clear communication before, during, and after travel.
• Review reservations for accuracy and completeness.
• Maintain organized client records and documentation.
• Deliver high-quality customer service with professionalism and care.

Skills

Communication skills

Booking platforms

Detail-oriented

Remote work

Customer service

Job description

Socket.dev is seeking motivated individuals for a fully remote Travel Customer Support role. You will assist clients with vacation research, reservations coordination, and general travel inquiries, with comprehensive training provided.

No prior travel industry experience is required; we will guide you to confidently support clients and maintain organized records while delivering high-quality service in a remote environment.