Remote Travel Support Specialist – Booking & Help

Travel Company; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel agent certification

Ongoing mentorship

Travel discounts

Job summary

Travel Company, a fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts and adventure experiences worldwide, is seeking a bookings support specialist. You will assist clients with reservations and provide clear itinerary and policy details.

You will work from home with training and mentorship, handle email, phone, and chat communications, escalate complex issues, and log all interactions.

Qualifications

• Provide booking support and troubleshooting for travel clients.
• Handle inquiries via email, phone, and chat.
• Log all interactions and document resolutions.

Responsibilities

• Handle inquiries via email, phone, and chat.
• Confirm reservations and share itinerary/policy details.
• Escalate complex matters and log all interactions.

Skills

Customer service

Communication

Booking support

Job description

Travel Company, a fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts and adventure experiences worldwide, is seeking a bookings support specialist. You will assist clients with reservations and provide clear itinerary and policy details.

You will work from home with training and mentorship, handle email, phone, and chat communications, escalate complex issues, and log all interactions.