Remote Travel Support Specialist

Destinytravel; Winnetka (IL); Remote; USD 40,000 - 60,000; Full time

Job summary

A travel services company is seeking a Remote Travel Support Advisor to provide exceptional virtual assistance to clients worldwide. Responsibilities include managing communications, supporting itinerary changes, resolving travel concerns, and maintaining records. The ideal candidate must possess excellent communication skills, be organized and reliable, show high emotional intelligence, and be tech-savvy. This role allows for flexibility and is perfect for individuals passionate about excellent service.

Qualifications

• Exceptional written and verbal communication skills are essential.
• Must be organized, reliable, and adaptable in a virtual work environment.
• High emotional intelligence and the ability to empathize with clients is crucial.

Responsibilities

• Manage client communications via phone, email, or chat.
• Support with itinerary changes, travel documentation, and confirmations.
• Resolve travel concerns quickly and effectively.
• Maintain detailed records of interactions and updates.
• Uphold company standards for service and responsiveness.

Skills

Exceptional written and verbal communication

Organized

Reliable

Adaptable in a virtual setting

High emotional intelligence

Tech-proficient (CRM systems, Google Workspace, online communication tools)

Job description

A travel services company is seeking a Remote Travel Support Advisor to provide exceptional virtual assistance to clients worldwide. Responsibilities include managing communications, supporting itinerary changes, resolving travel concerns, and maintaining records. The ideal candidate must possess excellent communication skills, be organized and reliable, show high emotional intelligence, and be tech-savvy. This role allows for flexibility and is perfect for individuals passionate about excellent service.