Remote Travel Support Specialist

Enchanted Horizons Travel; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote options

Growth opportunities

Team-focused environment

Performance-based advancement

Job summary

Enchanted Horizons Travel is seeking a Customer Service Representative to support clients in the travel industry. You will assist with inquiries, help plan and book travel, and ensure a smooth, positive experience from start to finish.

Ideal candidates enjoy helping others, communicate clearly, and can use computers, email, and web-based systems. Related travel interest is a plus, and prior customer service is welcome but not required.

Qualifications

• Clear communication and interpersonal skills.
• Customer service experience is helpful but not required.
• Ability to work independently and manage time effectively.
• Comfort with computers, email, and web-based systems.
• Detail-oriented with a positive, solution-focused mindset.
• Interest in travel, hospitality, or tourism is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, and online messaging.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information about destinations, travel options, policies, and procedures.
• Maintain clear, professional, and timely communication.
• Document client interactions and updates in company systems.
• Support clients before, during, and after travel as needed.

Skills

Strong communication

Interpersonal skills

Customer service experience

Independent work

Time management

Tech literacy

Job description

Enchanted Horizons Travel is seeking a Customer Service Representative to support clients in the travel industry. You will assist with inquiries, help plan and book travel, and ensure a smooth, positive experience from start to finish.

Ideal candidates enjoy helping others, communicate clearly, and can use computers, email, and web-based systems. Related travel interest is a plus, and prior customer service is welcome but not required.