Remote Travel Support Specialist

Enchanted Horizons Travel; Saint Petersburg (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote work

Growth opportunities

Supportive team environment

Job summary

Enchanted Horizons Travel is seeking a Customer Service Representative to assist clients in the travel industry. You will respond to inquiries, help with planning and reservations, and guide customers through the booking process to ensure a smooth experience.

The role emphasizes clear communication, friendly service, and the ability to work independently. Flexible remote work options (part-time or full-time) are available to fit your schedule.

Qualifications

• Clear communicator with strong interpersonal skills.
• Customer service experience is preferred but not required.
• Able to work independently and manage time effectively.
• Comfortable using computers, email, and web-based systems.
• Detail-oriented with a positive, solution-focused mindset.
• Interest in travel, hospitality, or tourism is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, and online messaging.
• Assist clients with travel planning, reservations, and general questions.
• Provide accurate information about destinations, travel options, policies, and procedures.
• Maintain clear, professional, and timely communication.
• Document client interactions and updates in company systems.
• Support clients before, during, and after travel as needed.

Skills

Strong communication

Interpersonal skills

Customer service experience

Independent work

Computer literacy

Detail-oriented

Travel interest

Job description

Enchanted Horizons Travel is seeking a Customer Service Representative to assist clients in the travel industry. You will respond to inquiries, help with planning and reservations, and guide customers through the booking process to ensure a smooth experience.

The role emphasizes clear communication, friendly service, and the ability to work independently. Flexible remote work options (part-time or full-time) are available to fit your schedule.