Remote Travel Support Specialist

Premier Destination Group; Ohio; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible remote work

Onboarding and ongoing support

Growth opportunities

Job summary

Premier Destination Group is seeking a dependable, service-oriented Customer Support Coordinator for a fully remote role in the United States. You will assist clients, manage support requests, and help coordinate scheduling and service activities, using digital tools from home.

The ideal candidate is detail-oriented, responsive, and comfortable working independently, with strong written and verbal communication skills and experience in customer support or administration.

Qualifications

• Experience in customer support or administrative roles preferred.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.

Responsibilities

• Respond to client inquiries and provide timely, professional support.
• Assist with coordinating scheduling, reservations, and service requests.
• Maintain accurate client records and support documentation in internal systems.
• Communicate with clients via email, phone, and online platforms.
• Track and follow up on open requests to ensure resolution.
• Review service details and confirmations for accuracy.
• Provide general administrative and customer support.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Strong written communication

Strong verbal communication

Excellent organizational skills

Detail-oriented

Remote work proficiency

Education

High school diploma or equivalent

Tools

CRM software

Ticketing systems

Email platforms

Job description

Premier Destination Group is seeking a dependable, service-oriented Customer Support Coordinator for a fully remote role in the United States. You will assist clients, manage support requests, and help coordinate scheduling and service activities, using digital tools from home.

The ideal candidate is detail-oriented, responsive, and comfortable working independently, with strong written and verbal communication skills and experience in customer support or administration.