Remote Travel Customer Support Specialist

Premier Destination Group; New York (NY); À distance; USD 36 000 - 54 000; Plein temps

Avantages offerts par ce poste

Onboarding

Booking tools

Mentorship

Flexible schedule

Team culture

Résumé du poste

Premier Destination Group is seeking a motivated Travel Customer Service Representative to join our fully remote team in the United States. You will assist clients with travel inquiries, reservations, and coordinating vacation details while maintaining accurate records and providing timely support.

Training is provided, and ongoing mentorship helps you grow in a structured remote environment. Ideal candidates enjoy helping others, staying organized, and communicating clearly.

Qualifications

• Excellent written and verbal communication required.
• Customer-focused mindset with attention to detail.
• Comfortable using online systems and digital platforms.
• Ability to work independently in a remote setting.
• Previous customer service experience is helpful but not required.

Responsabilités

• Respond to client inquiries regarding travel options and reservations
• Assist with booking and confirming flights, hotels, cruises, and vacation packages
• Review travel details for accuracy, including dates, traveler information, and accommodations
• Provide clear communication before, during, and after travel
• Maintain accurate client records and documentation
• Deliver professional and timely customer support

Connaissances

Written communication

Verbal communication

Customer-focused

Detail-oriented

Remote work

Online platforms

Description du poste

Premier Destination Group is seeking a motivated Travel Customer Service Representative to join our fully remote team in the United States. You will assist clients with travel inquiries, reservations, and coordinating vacation details while maintaining accurate records and providing timely support.

Training is provided, and ongoing mentorship helps you grow in a structured remote environment. Ideal candidates enjoy helping others, staying organized, and communicating clearly.