Remote Travel Support Specialist

Remote Careers; Nashville (TN); Remote; USD 32,000 - 42,000; Full time

Job summary

Remote Careers is seeking a Customer Service Representative to support clients through the travel planning process in a fully remote role. You will answer inquiries, assist with reservations, and provide information on itineraries, policies, and services while keeping accurate records.

The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced remote environment with strong communication skills and a proactive problem-solving mindset.

Qualifications

• Customer service or client support experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Comfortable using online systems and communication tools.
• Reliable internet connection and professional remote work setup.

Responsibilities

• Respond to customer inquiries via phone, email, and online platforms.
• Assist clients with travel-related questions and reservation support.
• Provide accurate information regarding itineraries, policies, and services.
• Maintain organized customer records within company systems.
• Resolve customer concerns professionally and efficiently.
• Collaborate with team members and travel partners as needed.
• Deliver a positive customer experience from inquiry through completion.

Skills

Customer service

Verbal & written communication

Organization & multitasking

Remote work setup

Independent but team-oriented

Job description

Remote Careers is seeking a Customer Service Representative to support clients through the travel planning process in a fully remote role. You will answer inquiries, assist with reservations, and provide information on itineraries, policies, and services while keeping accurate records.

The ideal candidate is organized, customer-focused, and comfortable working in a fast-paced remote environment with strong communication skills and a proactive problem-solving mindset.