Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Lakeland (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is seeking a Customer Service Coordinator – Travel Support to assist clients with travel inquiries and ensure a positive experience. The role necessitates excellent communication and organization, with responsibilities including client communication, reservation coordination, and maintaining accurate travel details.

This position offers flexible remote work options and opportunities for part-time or full-time engagement, making it ideal for those passionate about customer service and travel.

Qualifications

• Must possess excellent written and verbal communication skills.
• Demonstrated strong organization and time‑management abilities.
• Experience in customer service, administrative, or hospitality preferred.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow‑up communication.
• Ensure accuracy of client information and travel details.

Skills

Excellent written and verbal communication skills

Strong organization and time‑management abilities

Customer service experience

Detail‑oriented mindset

Job description

Enchanted Horizons Travel is seeking a Customer Service Coordinator – Travel Support to assist clients with travel inquiries and ensure a positive experience. The role necessitates excellent communication and organization, with responsibilities including client communication, reservation coordination, and maintaining accurate travel details.

This position offers flexible remote work options and opportunities for part-time or full-time engagement, making it ideal for those passionate about customer service and travel.