Remote Travel Support Coordinator — Customer Experience

Enchanted Horizons Travel; Fargo (ND); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive training

Ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Job summary

Enchanted Horizons Travel is looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role is essential in assisting customers with travel-related inquiries while coordinating details effectively.

Ideal candidates should possess strong communication and organizational skills and be detail-oriented. The company offers remote work options, part-time or full-time opportunities, along with comprehensive training and support.

Qualifications

• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Self-motivated and comfortable working remotely.
• Detail-oriented and customer-focused mindset.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Customer service experience

Interest in travel

Job description

Enchanted Horizons Travel is looking for a motivated Customer Service Coordinator to provide travel support and ensure a positive client experience. This role is essential in assisting customers with travel-related inquiries while coordinating details effectively.

Ideal candidates should possess strong communication and organizational skills and be detail-oriented. The company offers remote work options, part-time or full-time opportunities, along with comprehensive training and support.