Remote Travel Support & Client Experience Coordinator

Enchanted Horizons Travel; Grand Forks (ND); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive training

Flexible remote work options

Career growth opportunities

Team-oriented culture

Job summary

A travel support company in Grand Forks seeks a motivated Customer Service Coordinator to assist clients with travel inquiries and ensure clear communication throughout the planning process. The role offers opportunities for both part-time and full-time engagement, comprehensive training, and a positive work environment focused on customer satisfaction. Ideal candidates will have strong communication skills and a customer service background, alongside a passion for travel.

Qualifications

• Excellent written and verbal communication skills are essential.
• Must be self-motivated and comfortable working remotely.
• Having a customer service or administrative background is preferred.

Responsibilities

• Communicate with clients regarding travel inquiries.
• Provide guidance on travel options and timelines.
• Support reservation coordination and follow-up.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated

Detail-oriented

Customer service experience

Job description

A travel support company in Grand Forks seeks a motivated Customer Service Coordinator to assist clients with travel inquiries and ensure clear communication throughout the planning process. The role offers opportunities for both part-time and full-time engagement, comprehensive training, and a positive work environment focused on customer satisfaction. Ideal candidates will have strong communication skills and a customer service background, alongside a passion for travel.