Remote Travel Support & Client Experience Coordinator

Enchanted Horizons Travel; Great Bend (KS); Remote; USD 30,000 - 50,000; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A travel support company is seeking a motivated Customer Service Coordinator to enhance the client experience in the travel planning process. This role involves assisting clients with inquiries, coordinating reservations, and ensuring accurate communication throughout their journey. Candidates should possess strong communication and organizational skills, with a customer-focused attitude. Experience in customer service or hospitality is preferred. This position offers flexible work arrangements and opportunities for career growth within a positive team environment.

Qualifications

• Self-motivated and comfortable working remotely.
• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Detail-oriented and customer-focused mindset

Job description

A travel support company is seeking a motivated Customer Service Coordinator to enhance the client experience in the travel planning process. This role involves assisting clients with inquiries, coordinating reservations, and ensuring accurate communication throughout their journey. Candidates should possess strong communication and organizational skills, with a customer-focused attitude. Experience in customer service or hospitality is preferred. This position offers flexible work arrangements and opportunities for career growth within a positive team environment.