Remote Travel Support & Customer Experience Coordinator

Enchanted Horizons Travel; Polson (MT); Remote; USD 20,664 - 34,440; Part time

Benefits offered by this job

Comprehensive training and ongoing mentorship

Flexible remote work options

Career growth within the travel industry

Positive, team-oriented culture

Job summary

A travel support company is seeking a motivated Customer Service Coordinator who will assist clients with travel-related questions and ensure a positive experience. Responsibilities include providing guidance on travel options, managing reservations, and maintaining clear communication. Ideal candidates should possess strong communication skills, be detail-oriented, and have a customer-focused mindset. Opportunities for part-time or full-time roles with comprehensive training and growth in the travel industry are offered.

Qualifications

• Customer service, administrative, or hospitality experience preferred.
• Interest in travel is beneficial.

Responsibilities

• Communicate with clients regarding travel inquiries and requests.
• Provide guidance on travel options, timelines, and next steps.
• Support reservation coordination and follow-up communication.
• Ensure accuracy of client information and travel details.
• Deliver high-quality service with professionalism and care.
• Follow company processes and service standards.

Skills

Excellent written and verbal communication skills

Strong organization and time-management abilities

Self-motivated and comfortable working remotely

Detail-oriented and customer-focused mindset

Job description

A travel support company is seeking a motivated Customer Service Coordinator who will assist clients with travel-related questions and ensure a positive experience. Responsibilities include providing guidance on travel options, managing reservations, and maintaining clear communication. Ideal candidates should possess strong communication skills, be detail-oriented, and have a customer-focused mindset. Opportunities for part-time or full-time roles with comprehensive training and growth in the travel industry are offered.