Remote Travel Services Coordinator

Excitingtravelnow; Thibodaux (LA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Training, tools, and ongoing mentorship

Flexible remote work environment

Advancement opportunities within the organization

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator based in Louisiana. This role focuses on providing exceptional service to travelers, guiding them through planning, and ensuring their needs are met throughout their journey.

The ideal candidate will possess strong customer service skills, attention to detail, and the ability to work independently in a flexible remote environment. We offer training, mentorship, and opportunities for advancement within the company.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service skills

Relationship-building

Detail-oriented

Self-directed

Job description

Excitingtravelnow is seeking a Customer Care Coordinator based in Louisiana. This role focuses on providing exceptional service to travelers, guiding them through planning, and ensuring their needs are met throughout their journey.

The ideal candidate will possess strong customer service skills, attention to detail, and the ability to work independently in a flexible remote environment. We offer training, mentorship, and opportunities for advancement within the company.