Remote Travel Services Coordinator

Excitingtravelnow; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow in Austin, Texas, is seeking a Customer Care Coordinator who is dedicated to delivering exceptional service and fostering positive client relationships. The role involves guiding travelers through planning processes while ensuring they receive professional support.

The ideal candidate will possess strong customer service capabilities, be detail-oriented, and thrive in a remote work setting. This position offers training, flexible work options, and opportunities for advancement within the organization.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service or sales support preferred.
• Comfortable learning new online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.
• Adhere to company procedures and service standards.

Skills

Customer service skills

Relationship-building

Detail orientation

Self-directed working

Learning new systems

Interest in travel

Job description

Excitingtravelnow in Austin, Texas, is seeking a Customer Care Coordinator who is dedicated to delivering exceptional service and fostering positive client relationships. The role involves guiding travelers through planning processes while ensuring they receive professional support.

The ideal candidate will possess strong customer service capabilities, be detail-oriented, and thrive in a remote work setting. This position offers training, flexible work options, and opportunities for advancement within the organization.