Remote Travel Services Coordinator

Excitingtravelnow; Austin (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is looking for a Customer Care Coordinator in Austin, Minnesota, dedicated to providing exceptional service to clients in the travel sector. The role involves guiding travelers, addressing their inquiries, and monitoring their needs before, during, and after their trips.

The ideal candidate will possess strong customer service skills and is detail-oriented. Flexibility in work environment and ongoing training opportunities are part of the package.

Qualifications

• Strong customer service and relationship‑building skills.
• Detail‑oriented with strong follow‑through.
• Self‑directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow‑up communication.

Skills

Customer service skills

Relationship building

Attention to detail

Self-directed

Comfortable with online platforms

Job description

Excitingtravelnow is looking for a Customer Care Coordinator in Austin, Minnesota, dedicated to providing exceptional service to clients in the travel sector. The role involves guiding travelers, addressing their inquiries, and monitoring their needs before, during, and after their trips.

The ideal candidate will possess strong customer service skills and is detail-oriented. Flexibility in work environment and ongoing training opportunities are part of the package.