Remote Travel Services Consultant

Beyondthetravelsco; New York (NY); À distance; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Flexible remote work environment

Comprehensive onboarding and training

Access to travel systems and supplier

Résumé du poste

Beyond the Travels Agency is seeking organized, customer-focused individuals for a remote role to assist with destination research, coordinate travel reservations, and maintain accurate travel records while supporting clients throughout the planning process.

This position is performed remotely via online platforms and emphasizes excellent communication, organization, and reliable internet connectivity. Prior travel industry experience is helpful but not required, with onboarding provided.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and suitable home workspace.
• Must be at least 18 years of age and legally authorized to work in the location where the position is offered.

Responsabilités

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide helpful travel information and destination recommendations based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation details to ensure accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Support clients with travel-related questions before and after reservations are finalized.

Connaissances

Excellent communication

Organizational skills

Remote work capability

Tech-savviness

Attention to detail

Description du poste

About Us

Beyond the Travels Agency provides professional travel planning services for individuals, families, couples, and groups. We assist clients with planning and coordinating vacations, cruises, resort stays, tours, and a variety of leisure travel arrangements through established travel suppliers.

Position Summary

We are seeking organized, customer-focused individuals to join our team. In this role, you will assist with destination research, coordinate travel reservation requests, maintain accurate travel records, and provide support to clients throughout the planning process. This position is performed remotely using online communication and reservation platforms.

Responsibilities

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide helpful travel information and destination recommendations based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation details to ensure accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Support clients with travel-related questions before and after reservations are finalized.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and suitable home workspace.
• Must be at least 18 years of age and legally authorized to work in the location where the position is offered.
• Previous experience in travel, hospitality, customer service, administrative support, or a related field is helpful but not required.

What We Provide

• Flexible remote work environment.
• Comprehensive onboarding and training resources.
• Access to company-approved travel systems and supplier resources.
• Ongoing learning opportunities and dedicated team support.
• Opportunities for professional development and growth within the travel industry.