Remote Travel Assistance Coordinator

Beyondthetravelsco; Lexington (KY); Remote; USD 36.000 - 60.000; Vollzeit

Benefits dieser Stelle

Remote work environment

Onboarding and training resources

Access to supplier resources

Educational opportunities

Zusammenfassung

Beyond the Travels Agency is seeking organized, customer-focused individuals to assist with destination research and coordinate travel reservations in a remote role. You will maintain accurate travel records and support clients throughout the planning process, using online platforms for communication and reservations.

The ideal candidate will have strong communication, organizational skills, and the ability to work independently from a home workspace, while leveraging company-approved travel

Qualifikationen

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote setting.

Aufgaben

• Research destinations, accommodations, cruises, and travel experiences for clients.
• Coordinate travel reservations and verify booking details with suppliers.
• Respond to client inquiries via phone, email, and online platforms.
• Provide travel information and destination recommendations based on client interests.
• Maintain organized travel records and documentation.
• Review reservation details for accuracy before final confirmation.
• Follow company policies and customer service guidelines.
• Support clients with travel questions before and after reservations are finalized.

Kenntnisse

Communication skills

Organizational skills

Remote work

Tech-savvy

Customer service

Tools

Reservation systems

Email communication

Jobbeschreibung

About Us

Beyond the Travels Agency offers professional travel planning services for individuals, families, couples, and groups. We assist clients with planning and coordinating vacations, cruises, resort stays, tours, and other leisure travel arrangements through established suppliers.

Position Summary

We are seeking organized, customer-focused individuals to join our team. In this role, you will assist with destination research, coordinate reservation requests, maintain accurate travel records, and support clients throughout the travel planning process. This position is performed remotely using online communication and reservation platforms.

Responsibilities

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and verify booking details with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide general travel information and destination recommendations based on client interests.
• Maintain organized and accurate travel records and documentation.
• Review reservation details for accuracy before final confirmation.
• Follow company policies, procedures, and customer service guidelines.
• Support clients with travel-related questions before and after reservations are finalized.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote setting.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and appropriate home workspace.
• Must be at least 18 years of age and legally authorized to work in the location where the position is offered.
• Previous experience in travel, hospitality, customer service, administrative support, or a related field is beneficial but not required.

What We Provide

• Remote work environment.
• Comprehensive onboarding and training resources.
• Access to company-approved travel systems and supplier resources.
• Ongoing educational opportunities and team support.
• Opportunities for professional growth within the travel industry.