Remote Travel Concierge & Client Experience Specialist

Dreamtripshn; Austin (TX); Remote; USD 42,000 - 64,000; Full time

Job summary

Dreamtripshn is seeking a Remote Travel Support Specialist to assist clients as they plan and prepare their trips. You will answer travel questions, review itineraries, and provide guidance to ensure a smooth and enjoyable experience for every traveler.

This fully remote role emphasizes clear communication, organization, and a customer-first approach. Training and ongoing support are provided, with opportunities to grow within the travel industry.

Qualifications

• Strong communication and customer service skills.
• Detail-oriented and well-organized.
• Comfortable using online tools and platforms.
• Customer service experience preferred but not required.
• Interest in travel and client support.
• Fully remote position.
• Training and ongoing support.
• Growth opportunities within the travel industry.

Responsibilities

• Communicate with clients through email, phone, and messaging platforms.
• Assist with reviewing itineraries and confirming travel details.
• Provide accurate information about destinations and travel requirements.
• Follow up with clients before departure to ensure readiness.
• Handle inquiries and elevate complex issues when needed.

Skills

Communication

Customer service

Detail-oriented

Organization

Tech-savvy

Travel interest

Job description

Dreamtripshn is seeking a Remote Travel Support Specialist to assist clients as they plan and prepare their trips. You will answer travel questions, review itineraries, and provide guidance to ensure a smooth and enjoyable experience for every traveler.

This fully remote role emphasizes clear communication, organization, and a customer-first approach. Training and ongoing support are provided, with opportunities to grow within the travel industry.