Remote Travel Concierge & Support Specialist

Dreamtripshn; Houston (TX); Remote; USD 42,000 - 56,000; Full time

Job summary

Dreamtripshn is seeking a Remote Travel Support Specialist to assist clients in planning and preparing their trips. You will provide guidance, answer travel questions, and help ensure a smooth, enjoyable experience for every traveler.

In this fully remote role, you will communicate with clients via email, phone, and messaging, review itineraries, confirm details, and escalate complex issues when needed. Training and growth opportunities are offered.

Qualifications

• Provide clear and helpful travel guidance to clients.
• Review itineraries and confirm travel details with clients.
• Explain destinations, requirements, and options accurately.
• Follow up before departure to ensure readiness.
• Handle inquiries and escalate complex issues when needed.

Responsibilities

• Communicate with clients through email, phone, and messaging platforms.
• Assist with reviewing itineraries and confirming travel details.
• Provide accurate information about destinations and travel requirements.
• Follow up with clients before departure to ensure readiness.
• Handle inquiries and elevate complex issues when needed.

Skills

Strong communication

Customer service

Detail oriented

Online tools proficiency

Job description

Dreamtripshn is seeking a Remote Travel Support Specialist to assist clients in planning and preparing their trips. You will provide guidance, answer travel questions, and help ensure a smooth, enjoyable experience for every traveler.

In this fully remote role, you will communicate with clients via email, phone, and messaging, review itineraries, confirm details, and escalate complex issues when needed. Training and growth opportunities are offered.