Remote Travel Planner & Concierge

JJ Adventures in Traveling; Lincoln (NE); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work

Onboarding resources

Travel systems access

Team support

Professional development

Job summary

JJ Adventures in Traveling is seeking organized, customer-focused individuals for the role of Remote Travel Advisors. You will assist with travel research, coordinate reservations, maintain accurate records, and support clients throughout the planning process. The position is performed remotely using online platforms and supplier systems.

The role emphasizes customer service, attention to detail, and the ability to work independently in a home workspace.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a remote environment.
• Comfortable using computers, web-based applications, and email.
• Reliable internet connection and appropriate home workspace.
• Must be at least 18 years of age and legally authorized to work in your country of residence.
• Previous experience in travel, hospitality, customer service, administrative support, or a related field is beneficial but not required.

Responsibilities

• Assist clients with researching destinations, accommodations, cruises, vacation packages, and travel experiences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries through phone, email, and online communication platforms.
• Provide general travel information and destination recommendations based on client preferences.
• Maintain organized and accurate travel records and documentation.
• Review reservation information for accuracy before final confirmation.
• Follow company policies, procedures, and customer service standards.
• Support clients with travel-related questions before and after reservations are finalized.

Skills

Excellent communication

Customer service

Organizational skills

Remote work ability

Computer literacy

Home workspace setup

Eligibility to work

Travel/hospitality/customer service (1

Job description

JJ Adventures in Traveling is seeking organized, customer-focused individuals for the role of Remote Travel Advisors. You will assist with travel research, coordinate reservations, maintain accurate records, and support clients throughout the planning process. The position is performed remotely using online platforms and supplier systems.

The role emphasizes customer service, attention to detail, and the ability to work independently in a home workspace.