Remote Travel Planner & Client Success Advisor

Departuretravels; Chicago (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Work from anywhere

Job summary

Departure Travel is seeking a Travel Specialist and Customer Service Advisor to join our growing remote team. This role focuses on helping clients design and book memorable trips, handling inquiries, and coordinating details across the travel journey.

You will communicate professionally with clients, manage documentation, and adapt to flexible evening hours to support travelers. The position offers remote work from anywhere with a supportive, collaborative team.

Qualifications

• Strong customer service and communication skills.
• Experience assisting travelers through planning and bookings.
• Detail-oriented with ability to manage travel documentation.

Responsibilities

• Guide clients through every stage of travel planning.
• Respond to inquiries with professional, timely communication.
• Maintain organized client records and schedules.
• Ensure accurate travel information and post-trip feedback.

Skills

Client communication

Travel planning

Attention to detail

Organizational skills

Remote teamwork

Job description

Departure Travel is seeking a Travel Specialist and Customer Service Advisor to join our growing remote team. This role focuses on helping clients design and book memorable trips, handling inquiries, and coordinating details across the travel journey.

You will communicate professionally with clients, manage documentation, and adapt to flexible evening hours to support travelers. The position offers remote work from anywhere with a supportive, collaborative team.