Remote Travel Member Support Pro

ManpowerGroup; Orlando (FL); Remote; USD 23,000 - 32,000; Full time

Benefits offered by this job

Remote work from home

Competitive pay

Growth opportunities

Diverse and inclusive team

Supportive environment

Job summary

ManpowerGroup is seeking a Travel & Tourism Member Support representative for our remote team. The role focuses on delivering exceptional service to commercial clients, handling inquiries, and resolving issues across channels.

The position requires 3 years CSR Call Center experience, 2–3 years in Travel & Tourism, and prior remote work. Candidates should have strong communication skills and a reliable home workspace. Join a diverse, supportive environment with growth potential.

Qualifications

• 3 years CSR Call Center in/outbound experience.
• 2-3 years of experience in Travel & Tourism preferred.
• Prior CSR B2B experience preferred.
• Prior remote experience preferred.
• Proficient computer and communication skills.
• Reliable internet connection and a suitable home workspace for remote work.
• Available to work days, evenings, weekends and holidays as scheduled.

Responsibilities

• Provide outstanding customer service through various channels for the Travel & Tourism industry.
• Assist clients with travel inquiries, troubleshooting, and resolving issues efficiently.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with team members to improve service quality and processes.
• Support the organization’s goals by demonstrating professionalism and a positive attitude.

Skills

Customer service

Communication skills

Remote work experience

B2B CSR experience

Travel & Tourism knowledge

Job description

ManpowerGroup is seeking a Travel & Tourism Member Support representative for our remote team. The role focuses on delivering exceptional service to commercial clients, handling inquiries, and resolving issues across channels.

The position requires 3 years CSR Call Center experience, 2–3 years in Travel & Tourism, and prior remote work. Candidates should have strong communication skills and a reliable home workspace. Join a diverse, supportive environment with growth potential.