Remote Travel Experience Specialist

Almaaventurera; New Britain (CT); Remote; USD 45,000 - 65,000; Full time

Benefits offered by this job

Remote work flexibility

Exclusive travel perks

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea through return, ensuring a seamless and memorable journey. You’ll handle bookings, updates, and inquiries with care, drawing on your travel expertise and service mindset.

We value clear communication, reliability, and a passion for travel as you support travelers nationwide with top-tier assistance and exclusive perks.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—travel, tourism, or hospitality.
• Detail-oriented with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems.
• A genuine love for travel and helping others design journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry-only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Written communication

Verbal communication

Customer service (travel)

Attention to detail

Organization

Tech-savvy

Love for travel

Tools

Booking tools

Job description

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from idea through return, ensuring a seamless and memorable journey. You’ll handle bookings, updates, and inquiries with care, drawing on your travel expertise and service mindset.

We value clear communication, reliability, and a passion for travel as you support travelers nationwide with top-tier assistance and exclusive perks.