Remote Travel Concierge: Expert Traveler Support

Almaaventurera; Saint Augustine (FL); Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

Exclusive travel perks

Industry discounts

Professional development

Job summary

Alma Aventurera is seeking a Remote Travel Consultant to support clients from idea to return, ensuring a seamless, stress‑free journey. You’ll advise on bookings, travel docs, and provider procedures while maintaining a high standard of service.

As a remote role, you’ll enjoy fully flexible scheduling and access to exclusive travel perks and industry discounts. The team emphasizes ongoing training, mentorship, and a culture built on passion for travel and meaningful experiences.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

Skills

Communication skills

Travel customer service

Attention to detail

Tech-savvy

Love for travel

Job description

Alma Aventurera is seeking a Remote Travel Consultant to support clients from idea to return, ensuring a seamless, stress‑free journey. You’ll advise on bookings, travel docs, and provider procedures while maintaining a high standard of service.

As a remote role, you’ll enjoy fully flexible scheduling and access to exclusive travel perks and industry discounts. The team emphasizes ongoing training, mentorship, and a culture built on passion for travel and meaningful experiences.