Remote Travel Experience Specialist

Lrstravel; Denver (CO); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Fully remote work

Onboarding and training

Travel systems access

Professional development

Mentorship and team support

Job summary

LRS Travel is hiring Remote Travel Experience Specialists to guide clients in planning vacations, cruises, and travel experiences. You’ll work remotely, coordinating reservations, researching destinations, and offering personalized recommendations across multiple platforms and suppliers.

As part of a client-focused team, you’ll deliver proactive service, maintain accurate records, and support travelers before and after their trips, leveraging industry systems and tools for seamless experiences.

Qualifications

• Excellent verbal and written communication with customer-service orientation.
• Strong organizational skills and meticulous attention to detail.
• Ability to work independently in a remote environment.
• Proficiency with computers, web apps, email, and CRM systems.
• Reliable high-speed internet and dedicated home workspace.
• Must be 18+ and legally authorized to work in your country of residence.
• Prior travel, hospitality, or administrative experience is a plus but not required.

Responsibilities

• Research and recommend destinations, accommodations, cruises, and packages tailored to client preferences.
• Coordinate travel reservations and confirm booking details with suppliers.
• Respond to client inquiries via phone, email, and online platforms with timely, professional service.
• Maintain accurate travel records and documentation while ensuring data integrity.
• Review reservation information for accuracy and completeness before final confirmation.
• Provide pre- and post-travel support, answering questions and resolving concerns.
• Uphold company policies and customer service standards consistently.

Skills

Communication

Organizational skills

Remote work

CRM systems

Home office setup

Work eligibility

Travel industry exp

Tools

CRM systems

Travel supplier platforms

Job description

Position Summary

LRS Travel is seeking detail-oriented, customer-focused professionals to join our growing team as Remote Travel Experience Specialists. You'll be the trusted guide helping clients plan unforgettable vacations, cruises, and travel experiences. Working remotely, you'll coordinate reservations, research destinations, and provide personalized travel recommendations across multiple platforms and suppliers.

Responsibilities

• Research and recommend destinations, accommodations, cruises, vacation packages, and travel experiences tailored to client preferences.
• Coordinate travel reservations and confirm booking details with travel suppliers.
• Respond to client inquiries via phone, email, and online platforms with timely, professional service.
• Maintain accurate travel records and documentation while ensuring data integrity.
• Review reservation information for accuracy and completeness before final confirmation.
• Provide pre- and post-travel support, answering questions and resolving travel-related concerns.
• Uphold company policies, procedures, and customer service standards consistently.

Qualifications

• Excellent verbal and written communication skills with strong customer service orientation.
• Proven organizational skills and meticulous attention to detail.
• Ability to work independently and manage time effectively in a remote environment.
• Proficiency with computers, web-based applications, email, and CRM systems.
• Reliable high-speed internet connection and dedicated home workspace.
• Must be 18+ and legally authorized to work in your country of residence.
• Prior experience in travel, hospitality, customer service, or administrative roles is a plus but not required.

What We Provide

• Fully remote work environment with flexible scheduling options.
• Comprehensive onboarding and hands-on training from day one.
• Access to industry-leading travel systems and supplier platforms.
• Continuous learning opportunities and professional development resources.
• Collaborative team culture with ongoing support and mentorship.
• Growth opportunities within the travel and hospitality industry.