Remote Travel Experience Specialist

Effortless travel solutions ETS; Bloomington (IN); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

A travel coordination company is seeking a knowledgeable Client Experience Coordinator for a fully remote position. In this role, you will be the main contact for clients, ensuring effective communication and support throughout their travel planning journey. The ideal candidate will have strong organizational skills, attention to detail, and prior experience in customer service or hospitality. Training will be provided, and no prior travel industry experience is needed. Join a collaborative team culture that offers professional development opportunities.

Qualifications

• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Reliable internet connection.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns.
• Ensure all travel-related information is accurate.
• Maintain regular follow-up with clients for satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Previous experience in customer service

Strong attention to detail

Organizational skills

Technology and online systems proficiency

Ability to work independently

Job description

A travel coordination company is seeking a knowledgeable Client Experience Coordinator for a fully remote position. In this role, you will be the main contact for clients, ensuring effective communication and support throughout their travel planning journey. The ideal candidate will have strong organizational skills, attention to detail, and prior experience in customer service or hospitality. Training will be provided, and no prior travel industry experience is needed. Join a collaborative team culture that offers professional development opportunities.