Remote Travel Experience Coordinator

Guidedbyljtravel; Charlotte (NC); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Training and ongoing development

Flexible remote work environment

Opportunities for advancement

Supportive team environment

Access to tools and systems needed for

Job summary

Guidedbyljtravel is seeking a detail-oriented Customer Service Coordinator for a fully remote role that supports clients through the planning and booking process. You will coordinate travel-related services, communicate clearly, and guide clients from start to finish.

The position emphasizes strong organizational skills, excellent written and verbal communication, and the ability to work independently in a flexible remote environment. Previous customer service or admin experience is a plus.

Qualifications

• Must be highly organized with ability to multitask
• Excellent written and verbal communication skills
• Able to work independently and manage responsibilities
• Detail-oriented with strong follow-through
• Comfortable using online systems and tools
• Customer service or admin experience preferred
• Interest in travel and client interactions a plus

Responsibilities

• Respond to client inquiries promptly and professionally
• Coordinate service details including scheduling and updates
• Assist clients with travel arrangements and planning support
• Communicate clearly and outline next steps throughout the process
• Maintain accurate and organized client records
• Track progress of requests to ensure timely completion
• Deliver a consistent, positive customer experience

Skills

Organizational skills

Communication skills

Independent work

Attention to detail

Tech/system proficiency

Customer service experience

Travel interest

Job description

Guidedbyljtravel is seeking a detail-oriented Customer Service Coordinator for a fully remote role that supports clients through the planning and booking process. You will coordinate travel-related services, communicate clearly, and guide clients from start to finish.

The position emphasizes strong organizational skills, excellent written and verbal communication, and the ability to work independently in a flexible remote environment. Previous customer service or admin experience is a plus.