Remote Travel Concierge — Hotel Booking Pro

Medium

Baltimore (MD)

On-site

USD 40,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Flexible remote work

Full training and tools

Mentorship

Performance-based income

Travel discounts

Development opportunities

Job summary

Destination Knot is seeking friendly, detail-oriented Customer Service Representatives to help clients research and book hotel stays in a fully remote role. You will work with travelers to tailor accommodations that fit their preferences while enjoying a flexible schedule and supportive training.

This position emphasizes excellent communication, independent work, and a passion for travel. You’ll join a collaborative team, gain industry knowledge, and access exclusive partner discounts as you

Qualifications

Strong communication and customer service skills.
Professional demeanor with a positive attitude.
Able to work independently and manage time effectively.
Reliable internet connection and basic computer skills.
Experience in travel or hospitality is a plus but not required.

Responsibilities

Assist clients in selecting and booking hotel accommodations.
Provide accurate information on hotel amenities, pricing, and availability.
Respond promptly and professionally to client inquiries via phone, email, or chat.
Maintain detailed records of client interactions and bookings.
Collaborate with team to ensure seamless client experiences.
Stay updated on hotel offerings and travel trends.
Attend virtual training sessions and team meetings.