Remote Travel Concierge & Itinerary Specialist

Nexora Talent; New York (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote

Training resources

Travel perks

Career growth

Job summary

Nexora Talent is seeking an Online Travel Coordinator to support travelers from planning through return. You will handle inquiries, guide itineraries, and ensure a smooth journey with attentive, detail-oriented service.

Fully remote position with flexible scheduling. The role emphasizes clear communication, travel knowledge, and a passion for helping others while contributing to a collaborative team environment.

Qualifications

• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.
• Genuine passion for travel and helping others.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Communication

Customer service

Attention to detail

Organization

Digital tools

Travel passion

Job description

Nexora Talent is seeking an Online Travel Coordinator to support travelers from planning through return. You will handle inquiries, guide itineraries, and ensure a smooth journey with attentive, detail-oriented service.

Fully remote position with flexible scheduling. The role emphasizes clear communication, travel knowledge, and a passion for helping others while contributing to a collaborative team environment.