Remote Travel Customer Support Specialist

Inspired; Santa Barbara (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Job summary

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include handling inquiries, assisting with bookings, and providing accurate information about destinations. The ideal candidate will have strong communication skills and customer service experience, particularly in travel. This role offers a remote work setup with flexible scheduling, travel perks, and opportunities for growth within the agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized and dependable with high attention to detail.
• Comfortable with technology and quick to learn booking platforms.

Responsibilities

• Respond promptly and professionally to client inquiries.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy.

Skills

Verbal and written communication skills

Customer service experience

Organization

Attention to detail

Comfortable with technology

Passion for travel

Job description

Inspired is looking for a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include handling inquiries, assisting with bookings, and providing accurate information about destinations. The ideal candidate will have strong communication skills and customer service experience, particularly in travel. This role offers a remote work setup with flexible scheduling, travel perks, and opportunities for growth within the agency.