Remote Travel Consultant – Inbound Support & Planning

Travel Incorporated; Duluth (GA); Hybrid; USD 34,000 - 52,000; Full time

Benefits offered by this job

Remote work from home

Travel covered for training

Career growth & ongoing training

Job summary

Travel Incorporated is seeking a Travel Consultant for its Contact Center. This remote-position role begins with 14 weeks of paid training, with most training on-site for local candidates and remote for non-locals.

After training, you will handle inbound calls, emails, and chats, delivering personalized travel plans and exceptional client care. You’ll learn, grow, and build a future in travel with ongoing guidance from a supportive team.

Qualifications

• A genuine passion for customer service and helping others.
• Excellent communication skills to quickly establish rapport and trust.
• Comfortable with technology; proficient with email, chat, and other digital platforms.
• Highly organized, detail-focused, and able to thrive in a fast-paced environment.

Responsibilities

• Complete training and transition to managing inbound calls, emails, and chats.
• Build strong client relationships by listening and understanding travel needs.
• Assist clients with itinerary selections, changes, and travel recommendations.
• Provide outstanding service to enhance client satisfaction and achieve team goals.
• Coordinate with internal teams for accurate, seamless travel arrangements.

Skills

Customer service

Communication

Tech proficiency

Organization

No prior experience required

Education

High school diploma or equivalent

Job description

Travel Incorporated is seeking a Travel Consultant for its Contact Center. This remote-position role begins with 14 weeks of paid training, with most training on-site for local candidates and remote for non-locals.

After training, you will handle inbound calls, emails, and chats, delivering personalized travel plans and exceptional client care. You’ll learn, grow, and build a future in travel with ongoing guidance from a supportive team.