Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Pittsburgh (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is hiring a Work-From-Home Travel Representative to provide customer support for clients' travel experiences. In this remote role, you will communicate with clients via email and phone, assist with reservations, and provide accurate travel information. The ideal candidate has excellent communication skills, is organized, and possesses customer service experience. You'll enjoy a remote work environment with training opportunities for professional development.

Qualifications

• Excellent communication and interpersonal skills.
• Customer service experience preferred, ideally in hospitality or travel.
• Organized and able to manage multiple requests effectively.
• Quick learner of online systems and tools.
• Genuine interest in travel and aiding clients.

Responsibilities

• Communicate with clients via email, phone, and messaging platforms.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information on destinations, travel requirements, and procedures.
• Confirm travel details and follow up with clients as departure dates approach.
• Address concerns professionally and work towards timely resolutions.

Skills

Communication skills

Interpersonal skills

Customer service experience

Organizational skills

Job description

Elevationtravelpartners is hiring a Work-From-Home Travel Representative to provide customer support for clients' travel experiences. In this remote role, you will communicate with clients via email and phone, assist with reservations, and provide accurate travel information. The ideal candidate has excellent communication skills, is organized, and possesses customer service experience. You'll enjoy a remote work environment with training opportunities for professional development.