Remote Travel Concierge & Support Specialist

Elevationtravelpartners; Lancaster (Lancaster County); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Remote work environment

Training and ongoing guidance

Opportunities for professional development

Job summary

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to provide assistance to clients before, during, and after trips. The role involves customer support, managing travel-related requests, and ensuring a smooth travel experience. Ideal candidates will have strong communication skills, some customer service experience, and a passion for helping others plan their travels successfully. This position offers remote work, training, and opportunities for professional growth.

Qualifications

• Strong communication and interpersonal skills.
• Experience in customer service, preferably in hospitality or travel.
• Organized and adept at managing multiple requests.

Responsibilities

• Communicate with clients via email, phone, and messaging.
• Assist with reservation updates, itinerary adjustments, and cancellations.
• Provide accurate information on destinations and travel requirements.
• Confirm travel details as departure dates approach.
• Address client concerns professionally and promptly.

Skills

Excellent communication

Customer service experience

Organizational skills

Ability to learn online systems

Job description

Elevationtravelpartners is looking for a Work-From-Home Travel Representative to provide assistance to clients before, during, and after trips. The role involves customer support, managing travel-related requests, and ensuring a smooth travel experience. Ideal candidates will have strong communication skills, some customer service experience, and a passion for helping others plan their travels successfully. This position offers remote work, training, and opportunities for professional growth.