Remote Travel Concierge & Support Specialist

Nexora Talent; Memphis (TN); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work

Exclusive travel perks

Training opportunities

Collaborative team

Job summary

Nexora Talent is hiring a Travel Customer Support Specialist to assist travelers from planning to return, ensuring smooth experiences and confident guidance throughout.

The role focuses on handling inquiries, guiding itinerary changes, and delivering accurate destination information while maintaining a high standard of service. This full-time remote position emphasizes customer care and industry collaboration.

Qualifications

• Strong written and verbal communication skills.
• Experience in customer service is preferred.
• Excellent attention to detail and organizational abilities.
• Comfortable learning new digital tools and travel systems.

Responsibilities

• Handle inquiries via email, phone, and messaging.
• Assist clients with itinerary changes and travel questions.
• Provide destination information and documentation guidance.
• Confirm details, follow up on trips, and collect feedback.
• Resolve concerns with empathy and timely communication.

Skills

Communication

Customer service

Attention to detail

Digital tools

Travel passion

Job description

Nexora Talent is hiring a Travel Customer Support Specialist to assist travelers from planning to return, ensuring smooth experiences and confident guidance throughout.

The role focuses on handling inquiries, guiding itinerary changes, and delivering accurate destination information while maintaining a high standard of service. This full-time remote position emphasizes customer care and industry collaboration.