Remote Travel Concierge & Support Specialist

Dreamstravelcr; Pittsburgh (Allegheny County); Remote; USD 35,000 - 55,000; Full time

Job summary

Dreamstravelcr is seeking a Remote Travel Client Support Representative to assist travelers with their travel-related needs. This role focuses on delivering a positive client experience by answering questions, providing travel information, and guiding plans.

You will communicate with clients across multiple platforms, review travel details, follow up before trips, and escalate issues when necessary. Strong customer service and communication skills are essential.

Qualifications

• Experience in remote client support preferred.
• Excellent written and verbal communication is essential.

Responsibilities

• Communicate with clients across multiple platforms
• Assist with reviewing travel details and confirming plans
• Provide accurate travel information and guidance
• Follow up with clients before their trips
• Address concerns and escalate when necessary

Skills

Customer service

Communication

Job description

Dreamstravelcr is seeking a Remote Travel Client Support Representative to assist travelers with their travel-related needs. This role focuses on delivering a positive client experience by answering questions, providing travel information, and guiding plans.

You will communicate with clients across multiple platforms, review travel details, follow up before trips, and escalate issues when necessary. Strong customer service and communication skills are essential.