Remote Travel Booking Specialist

Hjbtravels

Boston (MA)

Remote

USD 36,000 - 54,000

Full time

14 days+
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Job summary

Hjbtravels is seeking reliable Booking Agents for a remote position in the travel industry. You will assist clients in planning and coordinating travel arrangements, including accommodations, transportation, and vacation packages.

The role suits detail-oriented individuals who enjoy helping customers, with onboarding provided and ongoing access to resources and team support. A flexible, remote environment is offered to support work-life balance.

Qualifications

  • Must be 18 years or older.
  • Strong communication and organizational skills.
  • Customer service experience preferred, but not required.
  • Basic computer proficiency and ability to navigate online systems.
  • Ability to work independently and manage time effectively.
  • Reliable internet connection and access to a computer or smartphone.
  • Remote work environment.
  • Access to training and professional development resources.
  • Supportive team environment.

Responsibilities

  • Assist clients with booking travel arrangements such as hotels, flights, cruises, and vacation packages.
  • Provide timely and professional customer support throughout the booking process.
  • Research travel options and present suitable recommendations based on client preferences.
  • Maintain accurate records of bookings and client communications.
  • Stay up to date with supplier offerings, policies, and travel updates.
  • Communicate with vendors to confirm reservations and resolve any issues.

Skills

Communication skills
Organizational skills
Customer service mindset

Tools

Online booking systems

Job description

Hjbtravels is seeking reliable Booking Agents for a remote position in the travel industry. You will assist clients in planning and coordinating travel arrangements, including accommodations, transportation, and vacation packages.

The role suits detail-oriented individuals who enjoy helping customers, with onboarding provided and ongoing access to resources and team support. A flexible, remote environment is offered to support work-life balance.

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