Remote Travel Concierge & Planning Specialist
Enchanted Horizons Travel
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Benefits offered by this job
Job summary
Enchanted Horizons Travel is seeking a Customer Service Representative to assist clients with travel planning, reservations, and inquiries. You will communicate clearly, provide destination information, and ensure a smooth journey from planning through post-travel follow-up.
The role offers flexible remote options and an emphasis on ongoing training, with opportunities for growth within the travel industry. Ideal for those who enjoy helping others and have a passion for travel.
Qualifications
- Strong communication and interpersonal skills.
- Customer service experience preferred, but not required.
- Ability to work independently and manage time effectively.
- Comfortable using computers, email, and web-based systems.
- Detail-oriented with a positive, solution-focused mindset.
- Interest in travel, hospitality, or tourism is a plus.
Responsibilities
- Respond to customer inquiries via phone, email, and online messaging
- Assist clients with travel planning, reservations, and general questions
- Provide accurate information about destinations, travel options, policies, and procedures
- Maintain clear, professional, and timely communication
- Document client interactions and updates in company systems
- Support clients before, during, and after travel as needed
Skills
Job description
Enchanted Horizons Travel is seeking a Customer Service Representative to assist clients with travel planning, reservations, and inquiries. You will communicate clearly, provide destination information, and ensure a smooth journey from planning through post-travel follow-up.
The role offers flexible remote options and an emphasis on ongoing training, with opportunities for growth within the travel industry. Ideal for those who enjoy helping others and have a passion for travel.
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