Remote Travel Concierge & Planning Expert

Hjbtravels; Des Moines (IA); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Ongoing training and support

Community-focused team

Job summary

A travel agency is seeking a Remote Travel Specialist who will guide clients through their journey from planning to return. You will assist with travel arrangements, answer questions, and resolve challenges. Candidates should have excellent communication skills and a background in customer service, ideally in travel or hospitality. This role offers remote flexibility alongside additional travel perks and professional growth opportunities.

Qualifications

• Background in customer service, preferably in travel or hospitality.
• Ability to learn new systems and booking tools quickly.
• Strong organizational habits and attention to detail.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist clients with booking modifications and cancellations.
• Provide information on destinations and travel documentation.
• Follow up with clients to confirm travel plans after trips.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service background

Attention to detail

Organizational skills

Tech-savvy

Enthusiasm for travel

Job description

A travel agency is seeking a Remote Travel Specialist who will guide clients through their journey from planning to return. You will assist with travel arrangements, answer questions, and resolve challenges. Candidates should have excellent communication skills and a background in customer service, ideally in travel or hospitality. This role offers remote flexibility alongside additional travel perks and professional growth opportunities.