Remote Travel Concierge & Planning Expert

Hjbtravels; Arlington (VA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks and discounts

Ongoing training and support

Community engagement

Job summary

A travel agency is seeking a Remote Travel Specialist to guide clients through their journeys. The ideal candidate will manage travel arrangements, provide timely support via various channels, and ensure client satisfaction. Key responsibilities include responding to inquiries, modifying bookings, and offering expert travel information. The position offers flexibility, travel perks, and a supportive team environment. Candidates should have a strong customer service background and a passion for travel.

Qualifications

• Background in customer service, ideally within travel, tourism, or hospitality.
• Strong organizational habits and a proactive mindset.
• Genuine enthusiasm for travel and helping others.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Support clients with booking modifications and cancellations.
• Provide accurate information on destinations and agency processes.
• Follow up with clients post-trip to gather feedback.
• Address client concerns with empathy and efficiency.

Skills

Excellent communication skills

Customer service

Attention to detail

Tech-savvy

Job description

A travel agency is seeking a Remote Travel Specialist to guide clients through their journeys. The ideal candidate will manage travel arrangements, provide timely support via various channels, and ensure client satisfaction. Key responsibilities include responding to inquiries, modifying bookings, and offering expert travel information. The position offers flexibility, travel perks, and a supportive team environment. Candidates should have a strong customer service background and a passion for travel.