Remote Travel Concierge & Logistics Specialist

Hallford Travels; New York (NY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Remote work opportunity

Access to travel industry training and resources

Ongoing support from an experienced travel team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is seeking a Remote Travel Logistics Coordinator to assist with coordinating travel details and organizing arrangements for clients. In this role, you will provide excellent customer service, support clients throughout the travel planning process, and maintain accurate records of interactions.

The ideal candidate enjoys helping others and possesses strong communication skills, alongside the ability to work independently from a remote environment. The position offers industry training, perks, and ongoing support from an experienced travel team.

Qualifications

• Strong customer service and communication skills.
• Ability to work independently in a remote environment.
• Comfortable using email, online platforms, and basic computer tools.
• Organized with strong attention to detail.
• Positive attitude and professional communication style.
• Previous experience in customer service, travel, or logistics coordination is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with coordinating travel logistics including vacation packages, cruises, tours, hotel accommodations, and transportation details.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and itinerary details.
• Maintain accurate records of client interactions and travel bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Customer service

Communication skills

Organizational skills

Job description

Hallford Travels is seeking a Remote Travel Logistics Coordinator to assist with coordinating travel details and organizing arrangements for clients. In this role, you will provide excellent customer service, support clients throughout the travel planning process, and maintain accurate records of interactions.

The ideal candidate enjoys helping others and possesses strong communication skills, alongside the ability to work independently from a remote environment. The position offers industry training, perks, and ongoing support from an experienced travel team.