Remote Travel Concierge & Logistics Coordinator

Hallford Travels; Louisville (KY); Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

Remote work opportunity

Access to travel industry training and resources

Ongoing support from an experienced travel team

Travel industry perks and supplier discounts

Job summary

Hallford Travels is looking for a Remote Travel Logistics Coordinator to assist with coordinating travel details and supporting clients throughout the planning process. This role is ideal for friendly, dependable individuals passionate about customer service and remote work.

You will have the opportunity to provide excellent customer service, coordinate travel logistics, and maintain client relationships. Candidates should be organized with strong communication skills. Travel industry perks and training resources are offered.

Qualifications

• Previous experience in customer service, travel, or logistics coordination is helpful but not required.

Responsibilities

• Provide excellent customer service to clients planning travel.
• Assist with coordinating travel logistics including vacation packages and hotel accommodations.
• Respond to client questions and provide helpful travel-related information.
• Communicate with travel suppliers to confirm reservations and itinerary details.
• Maintain accurate records of client interactions and travel bookings.
• Stay informed on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel when needed.

Skills

Strong customer service and communication skills

Ability to work independently in a remote environment

Comfortable using email and online platforms

Organized with strong attention to detail

Positive attitude and professional communication style

Job description

Hallford Travels is looking for a Remote Travel Logistics Coordinator to assist with coordinating travel details and supporting clients throughout the planning process. This role is ideal for friendly, dependable individuals passionate about customer service and remote work.

You will have the opportunity to provide excellent customer service, coordinate travel logistics, and maintain client relationships. Candidates should be organized with strong communication skills. Travel industry perks and training resources are offered.