Remote Travel Concierge & Itinerary Planner

Nexora Talent; Houston (TX); Remote; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling

Training resources

Travel perks

Collaborative team environment

Job summary

Nexora Talent is seeking an Online Travel Coordinator to support travelers from planning through return, ensuring smooth, enjoyable journeys by handling inquiries, coordinating itineraries, and providing proactive guidance.

This fully remote role blends customer service with travel expertise, offering flexible scheduling, training resources, exclusive travel perks, and a collaborative team environment that encourages growth.

Qualifications

• Strong written and verbal communication.
• Customer service experience preferred but not required.
• Excellent attention to detail and organizational skills.
• Comfort learning digital tools and systems.
• Genuine passion for travel.

Responsibilities

• Handle incoming inquiries via email, phone, and messaging platforms.
• Assist clients with itinerary changes, cancellations, and travel questions.
• Provide clear destination information and travel requirement guidance.
• Confirm trip details, follow up before departure, and collect feedback after return.
• Resolve concerns with empathy, patience, and timely communication.

Skills

Communication

Customer service

Attention to detail

Organizational skills

Digital tools

Passion for travel

Job description

Nexora Talent is seeking an Online Travel Coordinator to support travelers from planning through return, ensuring smooth, enjoyable journeys by handling inquiries, coordinating itineraries, and providing proactive guidance.

This fully remote role blends customer service with travel expertise, offering flexible scheduling, training resources, exclusive travel perks, and a collaborative team environment that encourages growth.